Frequently Asked Questions
Shipping
On this page you'll find the answers to the most commonly asked questions. If your question is not on this list, please feel free to send me an email at cherrycosycreations@gmail.com and I'll get back to you as soon as I'm able to.
Returns
Imagine a kid who finally gets the world's most perfect, sun ripened cherry. They pop it in their mouth, and the sweet, one of a kind joy is a memory made forever! That's exactly how it works with these one of a kind cards or art pieces. Each one is that special cherry on top of your collection, a unique little masterpiece with its own story. Once it's plucked from our tree and delivered into your happy hands, the magical journey is complete.
However, if there are ever any concerns please do email me at cherrycosycreations@gmail.com .
Art
Have a sweet idea of your own? Dreaming up something completely new? I adore custom orders! Bring your custom order visions by sending me an email at cherrycosycreations@gmail.com.
Where do you ship?
I get to deliver my packages on the most fun delivery route ever, which is basically just all around our own awesome neighborhood! So if you live in Richmond Hill, Aurora, Newmarket, or East Gwillimbury, get ready for a super speedy surprise—it’s like I can almost hop, skip, and jump right to your door! By keeping my deliveries super close to home, I can make sure your package arrives extra fast and with a giant smile. Yay for local friends!
How fast can I expect my art/greeting card to arrive?
Once I get your order I will send you an email to confirm it. I then carefully prepare and ship each order, aiming to have it delivered to you within the week. You'll get an email with all the info as soon as your purchase starts it journey to you!
How do I know you have received my order?
Hooray! The moment you clicked 'order,' a little party started over here! To be absolutely sure we're on the same page, you'll get an official "Cherry Got It!" email from us within two working days. That's your sign that your art is being lovingly prepared for its journey to you! We'll then work out how to get your creation to you quickly, so you know just when to expect your special package.